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(800) 504-9974 Call Center Hours
 
Call Center Hours Are:
Sales

Mon. - Fri.: 7 AM - 10 PM EST.

Sat. - Sun.: 9 AM - 9 PM EST.

Customer Service

Mon. - Sat.: 10 AM - 6 PM EST.

Sun.: Closed.

 

110% Price Match Guarantee

When shopping with DecorPlanet.com, you can feel certain that you are getting the best prices before and after you place your order. If you find an item at a lower price, not only will we match the competitor’s price, but we will happily give you 10% of the difference! For example, if our price is $1000 and the competitor’s price is $900, we will match the $900 and provide an additional $10 off (i.e. 10% of the $100 price difference). It's really that simple!

How to submit your 110% Price Match Request:

Send an email titled “Price Match Request” along with the following information to [email protected] and we will reply within 24 to 48 hours:

  1. Your name.
  2. Your shipping zip code.
  3. Link to lower priced product on competitor’s website.

Terms:

  • Add product price PLUS cost of shipping and handling to determine total cost.
  • Sales tax is excluded from price match.
  • 110% price match guarantee is valid up to 15 days after the date of purchase, no exceptions.
  • Product must be exactly the same, new, not refurbished, restocked, etc. Used or counterfeit products will not be price matched.
  • Product must be in stock on the competitor’s website and for sale online.
  • The website cannot be a marketplace, membership club, liquidator or auction website (e.g. Amazon.com, HOUZZ.com, eBay.com, Overstock.com, Wayfair.com, etc).
  • Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors, discontinued and on sale items are excluded.
  • The competitor must be an Authorized Retailer of the product following manufacturer sales guidelines (i.e. MAP pricing).
  • Competitor’s website must be run by a valid U.S. Corporation.
  • The price match applies to the advertised price and coupons advertised on the product page only. Any other coupons, rebates, quotes or in-cart discounts are eligible at the discretion of DecorPlanet.com.
  • We reserve the right to deny claims if our policy is being abused.
  • If the price match is approved, we will refund the original payment used on your order (cash payments will be refunded via check).